​

1. Definitions

 

For the purposes of these Terms and Conditions:

• “Company”, “We”, “Us”, “Our” refer to Points of Tango Limited.

• “Platform” refers to the Points of Tango website and mobile applications.

• “Service” refers to all services provided through the Platform.

• “User” or “You” refers to any person accessing or using the Service.

• “Event Organiser” refers to the individual or entity organising and supplying an event listed on the Platform.

• “Subscription Services” refer to platform features provided directly by Points of Tango on a subscription or paid basis.

• “Ticketing Services” refer to intermediary services enabling the purchase of tickets to events organised by Event Organisers.

​​

2. Acceptance of Terms

​

By accessing or using the Service, You agree to be bound by these Terms and Conditions.
If You do not agree with any part of these Terms, You may not use the Service.

Your use of the Service is also subject to our Privacy Policy, which forms an integral part of these Terms.

​

3. Scope of the Platform

​

Points of Tango provides a multi-purpose platform that may offer different types of services depending on the context, including:

• Subscription-based platform services provided directly by Points of Tango; and

• Ticketing intermediary services provided on behalf of Event Organisers.

The applicable role of Points of Tango depends on the nature of the service being used, as described below.

​

​

SECTION A – SUBSCRIPTION SERVICES

​

4. Subscription Services

​

Where Points of Tango provides Subscription Services, Points of Tango acts as the principal service provider.

Subscription Services may include access to platform features, tools, promotional services, or other functionality as described at the time of purchase.

​

5. Subscription Payments and Refunds

​​

Subscription fees, billing cycles, and payment methods are disclosed at the time of purchase.

Except where required by applicable law:

• Subscription fees are non-refundable once the billing period has commenced.

• Refund requests may be considered at the sole discretion of Points of Tango.

Where subscriptions are purchased through third-party application stores, billing and refunds are governed by the applicable store’s terms and conditions.

​

6. In-App Purchases

​

The Application may include in-app purchases that allow Users to purchase digital products, services or subscriptions.

In-app purchases are processed by the relevant application store provider and are subject to that provider’s own terms and conditions.

Points of Tango does not control and is not responsible for the billing, payment processing or refund policies of application store providers.

If You wish to request a refund for an in-app purchase, You must do so directly through the relevant application store.
 

7. Promotions

​

Any promotions, discounts or special offers made available through the Platform may be subject to additional terms and conditions.

Unless expressly stated otherwise, promotions have no cash value and may be modified or withdrawn at any time.
 

​

SECTION B – EVENT TICKETING SERVICES

​

8. Role of Points of Tango in Ticketing

 

For Ticketing Services, Points of Tango acts solely as a ticketing agent.

Events listed on the Platform are:

• organised,

• supplied, and

• delivered

by the relevant Event Organiser.

Points of Tango does not organise, host, control, or deliver events and does not act as the supplier of event tickets.

​

9. Ticket Sales

 

Tickets are sold by the Event Organiser directly to the User.
Points of Tango facilitates the transaction as an intermediary only.

Any contractual relationship relating to the event itself exists between the User and the Event Organiser.

​

10. Payments and Processing Fees

 

Payments for tickets may be collected by Points of Tango on behalf of the Event Organiser.

All ticket proceeds remain the property of the Event Organiser at all times.

Third-party payment processing or gateway fees:

• are charged by external providers,

• are non-refundable, and

• do not constitute income or commission of Points of Tango.

Such fees are deducted from the gross ticket proceeds prior to settlement with the Event Organiser.

​

11. Settlement

 

Points of Tango transfers net ticket proceeds to the Event Organiser according to the agreed settlement schedule.

Each transfer may be accompanied by a Settlement Statement summarising:

• gross ticket sales,

• payment processing fees,

• refunds (if any), and

• net amount transferred.

​

12. Refund Policy for Tickets

​

Unless otherwise specified by the Event Organiser, the following default refund policy applies:

• 100% refund if requested at least 20 business days before the event

• 75% refund if requested at least 15 business days before the event

• 50% refund if requested at least 10 business days before the event

Payment processing or gateway fees are non-refundable.

No refunds are available thereafter unless the Event Organiser decides otherwise.

The Event Organiser retains the final decision in exceptional circumstances.

Where operationally required, Points of Tango may process refunds on behalf of the Event Organiser, without assuming financial liability.

​

13. Event Responsibility

​

The Event Organiser is solely responsible for:

• event content and delivery,

• venue, timing, and programme,

• compliance with applicable laws,

• cancellations, postponements, or changes.

Points of Tango shall not be liable for any failure by the Event Organiser to deliver the event.

​

​

SECTION C – GENERAL TERMS

​

14. User Content

​

Our Service allows You to post, comment, upload information and images in different ways.

As a regular user, You may upload information visible to other users, including profile information, profile images, and comments in event-related chat rooms. You are solely responsible for the Content that You upload, including its legality, accuracy, reliability, and appropriateness.

As an Event Organiser, You may upload public information, images, and materials relating to events You organise, including event descriptions, programmes, and promotional content.

As a store owner, You may upload public information and images relating to stores You own or operate.

By uploading Content to the Service, You grant Points of Tango a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, publicly display, and distribute such Content solely for the purpose of operating and promoting the Platform and the relevant services.

You retain ownership of Your Content and are responsible for protecting any rights You may have in it. You represent and warrant that:
(i) You own the Content or have the necessary rights and permissions to upload it; and  
(ii) the Content does not infringe the rights of any third party, including intellectual property, privacy, or contractual rights.

​

14.1 Content Restrictions

You may not upload or transmit any Content that is unlawful, misleading, offensive, defamatory, obscene, threatening, or otherwise objectionable.

Points of Tango reserves the right, but not the obligation, to review, moderate, remove, or restrict access to any Content that violates these Terms or is deemed inappropriate, without prior notice.

Points of Tango does not control all Content uploaded by users or third parties. You acknowledge that You may be exposed to Content that You find offensive or objectionable and agree to use the Service at Your own risk.

Points of Tango is not responsible for user-generated Content and shall not be liable for any loss or damage arising from such Content.
 

14.2 Content Backups

 

While Points of Tango may perform periodic backups for operational purposes, no guarantee is made that any Content will be preserved or recoverable.

Content loss or corruption may occur for reasons beyond the control of Points of Tango, including user actions or system limitations.

Points of Tango shall not be liable for any loss, corruption, or failure to restore Content. Users are responsible for maintaining independent copies of their Content.

​

14.3 Data Protection

​​

Personal data is processed in accordance with our Privacy Policy.

Certain personal data may be shared with Event Organisers where necessary for operational, legal, or compliance purposes.

​​​​

​​

15. Copyright Policy

​​

Points of Tango respects the intellectual property rights of others.

If You believe that content available on the Platform infringes your copyright, please contact us at info@pointsoftango.app with sufficient information to identify the alleged infringement.

Points of Tango may remove or disable access to allegedly infringing content at its sole discretion.

​​

16. Intellectual Propery

​

The Platform, including its software, design, functionality, trademarks, logos, databases and all related intellectual property rights, are owned by or licensed to Points of Tango and are protected by applicable intellectual property laws.

Nothing in these Terms grants You any right, title or interest in or to the Platform or its intellectual property, other than the limited right to use the Service in accordance with these Terms.

Event-related content, including event names, descriptions, images, logos, programmes and promotional materials, remains the intellectual property of the relevant Event Organiser or its licensors.

Points of Tango is granted a limited, non-exclusive, royalty-free licence to use such event-related content solely for the purpose of operating and promoting the Platform and the relevant Event.

User-generated content remains the property of the User who submitted it, subject to the licence granted to Points of Tango for the operation of the Service.

​
 

17. External Links

​

The Platform may contain links to third-party websites or services that are not owned or controlled by Points of Tango.

Points of Tango assumes no responsibility for the content, terms or privacy practices of any third-party websites or services.
 

18. Limitation of Liability

​

To the maximum extent permitted by law, Points of Tango shall not be liable for indirect, incidental, or consequential damages arising from the use of the Service.

Where liability cannot be excluded, it shall be limited to the amount paid by You through the Service, or €1,000, whichever is lower.

​​

19. “AS IS” Disclaimer

​

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.

​​

20. Termination

​​

Points of Tango may suspend or terminate access to the Service for breach of these Terms.

​​​

21. Governing Law and Jurisdiction

​​

These Terms and Conditions are governed by and construed in accordance with the laws applicable to the Points of Tango legal entity providing the Service, as identified at the time of the transaction or engagement.

- Where the Service is provided by Points of Tango Limited (Ireland), Irish law shall apply.

- Where the Service is provided by Points of Tango Ltd (United Kingdom), the laws of England and Wales shall apply.

Nothing in these Terms shall affect mandatory consumer protection rights applicable in the User’s country of residence.

​

22. Severability and Waiver

​​

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

​​

23. Language

​​

These Terms and Conditions may be translated into other languages for convenience.

In the event of any inconsistency, the English version shall prevail.
 

24. Changes to These Terms

​​

We may update these Terms from time to time.
Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

​​

25. Contact

 

For questions or complaints regarding these Terms, please contact:
📧 info@pointsoftango.app

​